Articles on: The editor

What's disabled in mobile view

This article lists what doesn't work, or works differently, on the mobile version of a page and in the Mobile layout of the editor. Visitors see the mobile version when the page is narrower than about 500 pixels, which in practice means phones held upright (portrait). Tablets, phones turned sideways (landscape) and wider screens show the desktop version.


What works differently for visitors on mobile


On the mobile version of a page, visitors see a few things behave differently than on desktop:


  • Hover effects and hover actions: these don't work on touch screens, because there is no mouse pointer to hover with. This applies to any touch screen, including tablets that show the desktop version.
  • Video autoplay with sound: a video with Autoplay turned on starts without sound, and plays on mobile as it does on desktop. If you also turn on Sound, browsers only let the video play after the visitor has clicked or tapped somewhere on the page first. On mobile, the video waits until the visitor taps it.
  • Scenes: all scenes of a page show below each other as one long scrolling page on mobile, whatever scene behavior you set for desktop. You can check this in the preview and on the published page.
  • Empty mobile scenes: if a scene has no content in the Mobile layout, visitors on a phone are asked to rotate their device, and the desktop design is scaled down to fit the screen.


Settings you can't change in the Mobile layout


In the Mobile layout of the editor, some settings are greyed out because they only apply to desktop, or because they belong to the desktop element you reused:


  • Hover effects: the Hover effect tab under Effects is disabled.
  • Hover actions: the On hover tab under Links is disabled.
  • Video playback options: on a video reused from desktop, Repeat, Controls (including the play button and start time) and Fill are disabled. Autoplay and Sound stay available.
  • Form content: on a form reused from desktop, you can't edit the form. The editor shows "The form can only be edited on desktop."
  • Chart data: on a chart reused from desktop, you can't edit the data. The editor shows "The chart data can only be edited on desktop."
  • Sketch import: you can't import from Sketch. The editor shows "Importing from Sketch is disabled in the Mobile layout. Switch to Desktop to import an artboard."


To change any of these, click Desktop in the left panel and make the change there.



Links you set on desktop carry over to the mobile version: an element reused from desktop keeps its click links in the Mobile layout. You can change or remove a link for mobile only, without affecting desktop. Elements added only on mobile have no desktop links to inherit, so you set their links yourself.


To change a link for mobile:


  1. Click Mobile in the left panel.
  2. Select the element.
  3. Open the Links tab and change the action under On click.


After you change a link on mobile, the On click tab shows a reset icon ("Remove overwrite"). Click it to restore the desktop links.


Reusing desktop elements or adding mobile-only elements


In the Mobile layout, you build the mobile version of a page in two ways:


  • Reuse a desktop element: add it from the Element library. It stays linked to the desktop element, so content changes on desktop carry over to mobile.
  • Add a new element on mobile: it exists only in the Mobile layout and doesn't appear on the desktop version of the page.


Reuse desktop elements to keep both versions in sync. Add mobile-only elements for content that only makes sense on a phone, or when a desktop element doesn't fit the mobile design.


Frequently asked questions


Do tablets show the mobile version of my page?


No, in most cases. The mobile version shows only when the page is narrower than about 500 pixels, which in practice means phones held upright (portrait). Tablets, phones turned sideways (landscape) and wider screens show the desktop version. Hover effects and hover actions still don't work on tablets, because they have touch screens.


Why doesn't my video autoplay with sound on a phone?


Browsers only let a video play with sound after the visitor has clicked or tapped on the page. So a video with both Autoplay and Sound turned on doesn't start by itself on a phone: it waits until the visitor taps it. A video with Autoplay on and Sound off starts without sound on mobile as well as on desktop.


What do visitors on a phone see if I don't design a mobile version?


If a scene has no content in the Mobile layout, visitors on a phone are asked to rotate their device, and the desktop design is scaled down to fit the screen.


Why can't I edit my form or chart in the Mobile layout?


A form or chart reused from desktop stays linked to the desktop element, so its content can only be edited in the Desktop layout. Click Desktop in the left panel to edit the form or the chart data. The changes carry over to mobile.

Updated on: 29/10/2026