Privacy & security
How our native statistics work
In 2022, because of increasingly stricter cookie regulations, Maglr has switched from Google Analytics to the German platform Pirsch.io for collecting general visitor statistics. We aim to offer our customers an easy to use, but in-depth overview of visitor statistics, without having to set up complicated cookie consent banners. A frequently asked question is how these statistics can work without cookies and be truly anonymous. In this document we'll explain more aboutFew readersHandling & securing Data
At Maglr, we are aware of the risks when it comes to handling and securing data. Every day we are working on new functionalities for our platform. And during this process, we have to consider the security for every aspect. The risks Within the platform, we explicitly choose to not gather and store personal data of visitors of Maglr publications. With this choice, we align with the current GPDR regulations. We do save the credentials of our platform users with their company details. These crSome readersGDPR and Maglr
At Maglr, we are always focused on complying with GDPR legislation. Things could change a bit when you are making adjustments to the dashboard settings, add external embeds or use third-party tools like Google Tag Manager. Visitors inside a publication Personal data We do not store any personal data from viewers. A publication in Maglr is just like a static HTML website. Viewers can click through the page without being tracked on a personal level. Google Analytics (when activaSome readersThe use of cookies
At Maglr, we highly value the privacy of you as our clients, users of our platform, and your audience or customers. Therefore, we will always be transparent about any data that is used to improve your daily experience of our platform. If you need more information about our compliance to GDPR & Privacy regulations, please contact us via support@maglr.com. Published projects v.s. dashboard usage Publications that are being published through the Maglr platform do nFew readers
License & Payment
Monthly or annual plan
Maglr is available on a monthly or annual subscription. With a monthly subscription, you have the ability to pay through the checkout page in the Maglr dashboard via the subscription type settings. There are multiple payment options available. We also offer an annual subscription/license where payment is made through an invoice. In case of a monthly payment, the license can be terminated immediately, where the current month will continue to the end of the period. For an annual pFew readersDownload your invoices
Monthly subscription For the monthly subscription, you will receive an invoice via email each month. The corresponding email address can be configured through the billing information settings in the dashboard. Annual license In case you have chosen for the annual subscription, you will also receive an invoice via email where the payment needs to be fulfilled manually. All invoices can also be found in the dashboard via the invoices settings. Image: invoice overview in the MFew readersAdjust your company details
It's always possible to change your personal details (name, e-mail and password) through the dashboard settings. When you have the correct user rights tied to your account, you can also update the company details used for invoicing. Go to the billing information settings and adjust your company details. Keep in mind that the information is only updated in upcoming invoices, not in the past invoices that have already been sent.Few readersAdd additional users
Depending on the type of subscription, you have a specific amount of users accounts that are able to work with the Maglr platform: Maglr Subscriptions Business license: 3 users Pro license: 5 users Enterprise license: 5 users More information on our plans can be found here.Few readersAdd an additional environment
With a Maglr license, you are able to publish an infinite amount of magazines within one navigation environment. What is a navigation environment? A navigation environment contains the domain name (URL) and an overview in a specific corporate style, ideally to separate magazines from each other. Click here to read more about navigation environments. Adding new navigation environments Every license type contains one navigation enviroFew readersUpgrading or downgrading your plan
It is possible to downgrade or upgrade your license with a monthly or annual subscription. Within the subscription type settings, the price difference is calculated and a new invoice will be generated. On the invoice you can see the new price of the license, and the costs deducted from the period you had already paid. Keep in mind that modules or functionalities could be de-activated when downgrading your license. Click here to learn more about the Maglr license types (https://www.maglrFew readersTerminating Maglr subscription & data
When terminating your Maglr subscription, your content is still available on the Maglr servers. Maglr is the owner of the software, but all content (text, photography and videos in the library) is the property of the account user. End subscription If you want to terminate your subscription with Maglr, this can be done through the subscription type settings in the dashboard. When you end the contract, Maglr can do the following: De-activate the account but leave all the conteFew readers
Hosting
Hosting availability & downtime
A web host, or web hosting service provider, provides the technologies and services needed for the website or webpage to be viewed on the Internet. Publications are hosted or stored, on special computers called servers. When problems occur with the availability of our dashboard or publication servers, we are automatically alerted by our partners. Our technical partners (Amazon Web Services - EU Based, Frankfurt) are transparent in their communications. They guarantee a minimum of 99,99%.Few readersTechnology & browser requirements
Technology Our Maglr platform is an application that is written with a PHP backend/MySQL database and is linked to an ObjectStore/CDN, for the storage of all the data. Front-end goes through a JS/Nodes shell that communicates with a central API. Browser requirements To use the Maglr dashboard, we advise the usage of Chrome (Google) browser or the most recent 2020 Edge (Microsoft) version. These are by far the besFew readersDownload your data
Content Ownership Content uploaded to Maglr still remains the intellectual property of the user or client. As a user, you are using our Maglr platform to publish your (clients) content, only in a different format. In case a contract ends we can provide all content uploaded (original assets) in a ZIP file. Download data With a Pro license, it's always possible to extract published content. The published content can be downloaded as a static HTML-file, which you are free to use afterFew readersCDN network & back-ups
A content delivery network, or content distribution network (CDN), is a geographically distributed network of proxy servers and their data centres. The goal is to provide high availability and performance by distributing the service spatially relative to end-users. CDN network The published content is hosted in Frankfurt EU (AWS) and distributed worldwide with the help of a CDN (Cloudflare). This ensures that your publication can be accessed quickly all over the world. For example, a visitoFew readersWhere is my data stored?
Hosting The Maglr platform is hosted at Amazon Web Services, location Frankfurt (EU). Since december 2020 we moved to AWS because more and more customers outside the EU are joining the Maglr platform. AWS offers better ways to scale your platform globally. Making it more reliable, redundant and fast for multiple regions around the world. Some basic info about the hosting set-up: The editing and viewing environment in Maglr are both separated deliberately. Because in case of problems wiFew readers
Accessibility
Maglr & WCAG Accessibility
Does Maglr comply with the Web Content Accessibility Guidelines (WCAG)? Yes, but you have to take into account some design rules when it comes to creating digital content with our editors. In this article, we will write down a few additional steps and points of attention for the designers that work with Maglr Pro. If you want to learn more about the WCAG, please visit: https://www.w3.org/WAI/standards-guidelines/wcag/ Open our 'HowSome readersSteps to take towards WCAG for each Maglr project
At Maglr, we strive to provide our users with the right tools and a user-friendly platform to create accessible content for all audiences. Because when it comes to creating digital content and web accessibility, it’s all about usability. Therefore, creating content that needs to comply with Web Content Accessibility Guidelines (WCAG) starts before users turn to the Maglr platform. Good preparation is half the job A part of the responsibilFew readers
Publishing
How do I keep my page loading fast?
Maglr focusses heavily on fast loadtimes of publications, in order to realise the best possible viewing experience. However, there are also several things you can take into account when developing your publication in order to maintain this experience. A general rule of thumb is: the more content is in your publication, the longer it will take to load. Some further tips to improve your load times are described below: Amount of elements: the system has to lead each individual element aloFew readersWhy doesn't my video always autoplay?
Autoplaying of video's is something that unfortunately cannot be guaranteed these days. Because of changes in browser policies, autoplay doesn't always work. Muted video's do autoplay most of the time, but video's with sound will not. This results in a viewer still having to click a play-button to start the video. When clicking through a magazine, it could happen that user interaction in the publication is noticed, causing the autoplay functionality to work (even with sound!). Unfortunately itFew readersHow do I optimise my images for retina displays?
Some systems have a feature called retina display. This function is mainly for certain Mac systems and found less frequent on Windows or other systems at this current time. Retina display is a high screen resolution of 4k or 5k, meaning a monitor resolution of 3840 x 2160 pixels for 4k and 5120 × 2880 for 5k. Retina images are images that can be viewed with great quality in these resolutions. So when you have a retina image and you view it on a retina display, the imPopular