Articles on: General questions (f.a.q.)

Adjust your company details

You change the company and invoice details Maglr uses on your invoices under Settings → Billing information in the dashboard. Invoices that already exist keep the details they were created with; your changes apply to invoices created after you save.


Changing your billing information


To update the company or invoice details on your Maglr invoices:


  1. In the dashboard, open the Settings menu in the top navigation.
  2. Click Billing information.
  3. Under Type of invoice, choose Private or Business.
  4. Update the details you want to change.
  5. Click Save settings.


Maglr shows "Settings were saved successfully". Invoices created from now on use the new details. Invoices that already exist keep the details they were created with.


Image: billing information settings in the Maglr dashboard


If you don't see Billing information under Settings, your user doesn't have access to billing. Ask an admin of your Maglr account to give you access.


To change your own name, email address or password, use My profile under Settings instead.


Billing details you can change


The Billing information page in Maglr's dashboard settings holds these details:


  • Type of invoice: Private or Business.
  • Contact: First name, Last name and Language.
  • Billing information: Address, City, Postal code, Country, Phone number and Invoice email. For Business, also Company, VAT number and Reference Number.
  • Post office box (Business only): Post office number, Postal code and City.


First name, Last name, Address, Postal code, City, Country and Phone number are required. For Business, Company is required too.


Some fields have extra rules or change what your invoices show:


  • VAT number: if your business is in an EU country, enter a valid VAT number. Maglr checks it against the EU VIES database before saving and shows "Fill in a valid VAT number" if the check fails. Businesses outside the EU can leave it empty.
  • Invoice email: invoices are sent to this address. If you leave it empty, invoices go to the email address of the Maglr user who placed the order.
  • Post office box: if you fill in a Post office number, your invoices show the post office box with its postal code and city instead of the street address. When you fill in a Post office number, its Postal code and City are required too.


Saving with Private selected removes your Company, VAT number and Post office box details from your billing information. To use them again, switch back to Business and enter them again.


Transferring your account to a new company


To transfer your account, including all its users, to a new company or owner, contact support@maglr.com.


Frequently asked questions


Will my old invoices show the new company details?


No. Each Maglr invoice keeps the billing details that were in place when it was created. Changes you make under Settings → Billing information only apply to invoices created after you save.


Why don't I see Billing information in Settings?


Billing information only appears in the Settings menu for users who have access to billing (the Subscription right). If you don't see it, your user doesn't have that access. Ask an admin of your Maglr account to give it to you.


Where are my Maglr invoices sent?


Maglr sends invoices to the Invoice email set under Settings → Billing information. If that field is empty, invoices go to the email address of the Maglr user who placed the order.


How do I change my own name, email address or password?


Go to Settings → My profile in the dashboard. Your name, email address and password are personal details, separate from the account's billing information. If you use Single Sign-on to log in, you can't change your email address or password there.

Updated on: 29/10/2026