Privacy & security

• How our native statistics work

  Maglr statistics are the visitor statistics Maglr collects for your published projects with Pirsch, a German cookieless analytics service. They set no cookies and store no personal data, they are on by default for every domain, and you see the results in the Maglr dashboard as Visitors, Sessions, Pageviews and Events. How Maglr statistics identify visitors without cookies Maglr statistics recognise a returning visitor with a temporary anonymous identifier inSome readers

• Handling & securing Data

  This article explains which personal data Maglr stores and where, how Maglr protects its platform and office, what Maglr does when a security breach happens, and which security options you can use yourself. Personal data Maglr stores Maglr stores the account data of its platform users: their name, email address and hashed password, together with their company details. Maglr needs this data to give users login access. Maglr keeps the personal data of the visitors of Maglr publications to aSome readers

• GDPR and Maglr

  This article explains which personal data Maglr processes for visitors of your publications, for recipients of a personalized email and for users of the Maglr dashboard, and which settings change that. Personal data of publication visitors Publications without login, forms or personalisation A public publication that has no login, no forms and no personalised links doesn't ask visitors for personal data, and Maglr doesn't build a profile of individual visitors. Some visitor data is stiSome readers

• The use of cookies

  This article lists the cookies Maglr sets in published projects, the third-party services that can add their own cookies to your publications, and the data Maglr uses in the dashboard and editor. For questions about Maglr's GDPR and privacy compliance, contact support@maglr.com. Cookies and data in Maglr: overview Maglr handles data in two places: the projects you publish, and the dashboard and editor you work in. Published projects: Maglr itself sets onlySome readers

License & Payment

• Monthly or annual plan

  A Maglr subscription is billed either monthly or annually. You choose the billing period when you pick your subscription in the Maglr dashboard, and the payment options and cancellation rules differ per period. Monthly and annual payment options How you pay for a Maglr subscription depends on its billing period: Monthly subscription: the amount is collected automatically every month through payment partner Adyen, by credit card or iDEAL. There is no invoice option for a monthly subscSome readers

• Download your invoices

  Monthly subscription For the monthly subscription, you will receive an invoice via email each month. The corresponding email address can be configured through the billing information settings in the dashboard. Annual license In case you have chosen for the annual subscription, you will also receive an invoice via email where the payment needs to be fulfilled manually. All invoices can also be found in the dashboard via the invoices settings. ![Image: invoice overview in the MFew readers

• Adjust your company details

  It's always possible to change your personal details (name, e-mail and password) through the dashboard settings. When you have the correct user rights tied to your account, you can also update the company details used for invoicing. Go to the billing information settings and adjust your company details. Keep in mind that the information is only updated in upcoming invoices, not in the past invoices that have already been sent. Note: in case you would like to transfer your account incluFew readers

• Add additional users

  Depending on the type of subscription, you have a specific amount of users accounts that are able to work with the Maglr platform: Maglr Subscriptions Business license:  3 users Maglr Advanced license: 5 users Enterprise license: 5 users More information on our plans can be found here. Note: in case you needs more users, we offer the ability to add extra users to your account for an additional of €50 euros per month (or **€60Few readers

• Add an additional environment

  Every Maglr subscription includes one navigation environment, and you can buy extra navigation environments on top of it from Settings > Subscription in the dashboard. Within each navigation environment you can publish an unlimited number of projects. A navigation environment is the interface surrounding your published projects: the navigation, the overview page and the side menu, with its own domain names and styling. Add an extra navigation environment when you want projects to have a difFew readers

• Upgrading or downgrading your plan

  It is possible to downgrade or upgrade your license with a monthly or annual subscription. Within the subscription type settings, the price difference is calculated and a new invoice will be generated. On the invoice you can see the new price of the license, and the costs deducted from the period you had already paid. Keep in mind that modules or functionalities could be de-activated when downgrading your license.  [Click here to learn more about the Maglr license types](https://www.maglrFew readers

• Terminating Maglr subscription & data

  When terminating your Maglr subscription, your content is still available on the Maglr servers. Maglr is the owner of the software, but all content (text, photography and videos in the library) is the property of the account user. End subscription If you want to terminate your subscription with Maglr, this can be done through the subscription type settings in the dashboard. When your subscription has been cancelled, Maglr will: Deactivate the account, but keep all content onFew readers

Hosting

• Hosting availability & downtime

  Maglr is hosted on Amazon Web Services (AWS) in Frankfurt, Germany (EU). Images, videos and other files are delivered through the Cloudflare content delivery network (CDN). Maglr's Service Level Agreement (SLA) commits to 99.9% availability per month, not counting planned or regular maintenance. You can check the current status of every part of Maglr at status.maglr.com. Checking Maglr's current status The status page at status.Some readers

• Technology & browser requirements

  Technology Our Maglr platform is an application that is written with a PHP backend/MySQL database and is linked to an ObjectStore/CDN, for the storage of all the data. Front-end goes through a JS/Nodes shell that communicates with a central API. Browser requirements To use the Maglr dashboard, we advise the usage of Chrome (Google) browser or the most recent 2020 Edge (Microsoft) version. These are by far the besFew readers

• Download your data

  Content ownership Content you upload to Maglr remains the intellectual property of you or your client. Maglr's platform code (the JavaScript code and the dashboard) remains the intellectual property of Maglr and does not transfer to you. Downloading your published projects With an annual license, you can download a published project as a ZIP file that contains the project as HTML files. You are free to use and host these files yourself, including after your subscription has ended. The eSome readers

• CDN network & back-ups

  A content delivery network, or content distribution network (CDN), is a geographically distributed network of proxy servers and their data centres. The goal is to provide high availability and performance by distributing the service spatially relative to end-users. CDN network The published content is hosted in Frankfurt EU (AWS) and distributed worldwide with the help of a CDN (Cloudflare). This ensures that your publication can be accessed quickly all over the world. For example, a visitoFew readers

• Where is my data stored?

  Hosting The Maglr platform is hosted at Amazon Web Services, location Frankfurt (EU). Since december 2020 we moved to AWS because more and more customers outside the EU are joining the Maglr platform. AWS offers better ways to scale your platform globally. Making it more reliable, redundant and fast for multiple regions around the world. Some basic info about the hosting set-up: The editing and viewing environment in Maglr are both separated deliberately. Because in case of problems wiFew readers

Accessibility

• Maglr & WCAG Accessibility

  WCAG and Maglr publications You can create publications in Maglr that follow the Web Content Accessibility Guidelines (WCAG). The navigation environment around your pages is set up for accessibility automatically; you only need to check that its colors have enough contrast. The content of your pages depends on how you build them: this article lists the settings and design choices that make that content accessible. WCAG is the W3C standard for making digital content usable for everyone, inclSome readers

• Steps to take towards WCAG for each Maglr project

  At Maglr, we strive to provide our users with the right tools and a user-friendly platform to create accessible content for all audiences. Because when it comes to creating digital content and web accessibility, it’s all about usability. Therefore, creating content that needs to comply with Web Content Accessibility Guidelines (WCAG) starts before users turn to the Maglr platform. Good preparation is half the job A part of the responsibilFew readers

Configure

• How do I separate internal & external publications?

  Not all of the publications you create are designated for public (external) use. Some (internal) projects should be hidden and/or protected from public view. In this article, we'll guide you through the best practice of separating your internal publications from your external ones. Step 1 To start off, let's create two categories to separate your internal projects from your external ones. This will also help you in connecting your domains to both types of projects in the next step. !Few readers

Publishing

• How do I keep my page loading fast?

  Maglr focusses heavily on fast loadtimes of publications, in order to realise the best possible viewing experience. However, there are also several things you can take into account when developing your publication in order to maintain this experience. A general rule of thumb is: the more content is in your publication, the longer it will take to load. Some further tips to improve your load times are described below: Amount of elements: the system has to lead each individual element aloFew readers

• Why doesn't my video always autoplay?

  Autoplaying of video's is something that unfortunately cannot be guaranteed these days. Because of changes in browser policies, autoplay doesn't always work. Muted video's do autoplay most of the time, but video's with sound will not. This results in a viewer still having to click a play-button to start the video. When clicking through a magazine, it could happen that user interaction in the publication is noticed, causing the autoplay functionality to work (even with sound!). Unfortunately itFew readers

• How do I optimise my images for retina displays?

  To optimise an image for high-density (Retina) screens, upload it at twice the width and height it will appear at on the canvas, then set the image's Image quality to Retina 2× in the editor. A high-density screen shows more than one physical pixel for every display pixel, so an image needs about twice as many pixels as its displayed size to look sharp. These screens are standard on most phones and tablets and on many laptops. Preparing an image for Retina screens The Retina 2× imagePopular