Privacy & security
How our native statistics work
Maglr statistics are the visitor statistics Maglr collects for your published projects with Pirsch, a German cookieless analytics service. They set no cookies and store no personal data, they are on by default for every domain, and you see the results in the Maglr dashboard as Visitors, Sessions, Pageviews and Events. How Maglr statistics identify visitors without cookies Maglr statistics recognise a returning visitor with a temporary anonymous identifier inSome readersHandling & securing Data
This article explains which personal data Maglr stores and where, how Maglr protects its platform and office, what Maglr does when a security breach happens, and which security options you can use yourself. Personal data Maglr stores Maglr stores the account data of its platform users: their name, email address and hashed password, together with their company details. Maglr needs this data to give users login access. Maglr keeps the personal data of the visitors of Maglr publications to aSome readersGDPR and Maglr
This article explains which personal data Maglr processes for visitors of your publications, for recipients of a personalized email and for users of the Maglr dashboard, and which settings change that. Personal data of publication visitors Publications without login, forms or personalisation A public publication that has no login, no forms and no personalised links doesn't ask visitors for personal data, and Maglr doesn't build a profile of individual visitors. Some visitor data is stiSome readersThe use of cookies
This article lists the cookies Maglr sets in published projects, the third-party services that can add their own cookies to your publications, and the data Maglr uses in the dashboard and editor. For questions about Maglr's GDPR and privacy compliance, contact support@maglr.com. Cookies and data in Maglr: overview Maglr handles data in two places: the projects you publish, and the dashboard and editor you work in. Published projects: Maglr itself sets onlySome readers
License & Payment
Monthly or annual plan
A Maglr subscription is billed either monthly or annually. You choose the billing period when you pick your subscription in the Maglr dashboard, and the payment options and cancellation rules differ per period. Monthly and annual payment options How you pay for a Maglr subscription depends on its billing period: Monthly subscription: the amount is collected automatically every month through payment partner Adyen, by credit card or iDEAL. There is no invoice option for a monthly subscSome readersDownload your invoices
You can download your Maglr invoices from the Invoices page in the dashboard, under Settings → Invoices. Maglr also emails every invoice as a PDF to the invoice email address in your billing information. If you don't see Invoices in the Settings menu, see Why don't I see Invoices in the Settings menu?. Receiving invoices by email Maglr emails each invoice for your subscription as a PDF attachment. How often you receive one depends on yoFew readersAdjust your company details
You change the company and invoice details Maglr uses on your invoices under Settings → Billing information in the dashboard. Invoices that already exist keep the details they were created with; your changes apply to invoices created after you save. Changing your billing information To update the company or invoice details on your Maglr invoices: In the dashboard, open the Settings menu in the top navigation. Click Billing information. Under Type of invoice, choose `PrivFew readersAdd additional users
Each Maglr subscription includes a set number of users. If you need more, you can add extra users to your subscription for €50 per user per month. Users included in each plan The number of users included depends on your plan: Maglr Basic: 3 users Maglr Advanced: 5 users Maglr Enterprise: 5 users The Maglr pricing page lists the plans and what each one includes. Who counts toward your user limit When you add a user, Maglr checks hoFew readersAdd an additional environment
Every Maglr subscription includes one navigation environment, and you can buy extra navigation environments on top of it from Settings > Subscription in the dashboard. Within each navigation environment you can publish an unlimited number of projects. A navigation environment is the interface surrounding your published projects: the navigation, the overview page and the side menu, with its own domain names and styling. Add an extra navigation environment when you want projects to have a difFew readersUpgrading or downgrading your plan
You upgrade or downgrade your plan from the Subscription page in the Maglr dashboard, under Settings → Subscription. When you change your subscription, a new license period starts on the day of the change, and the unused part of the period you already paid is deducted from the new price. Changing your subscription To upgrade or downgrade your subscription: Go to Settings and click Subscription. You can also open your account menu and click Account details. Under "Subscription tFew readersTerminating Maglr subscription & data
You cancel your Maglr subscription by stopping payment on the Subscription page in the dashboard, or, if you pay by annual invoice, by contacting support@maglr.com. Your subscription keeps running until the end of the period you have paid for. After that, your publications go offline and Maglr keeps your account data for one year, so you can reactivate it. Maglr owns the software. The content in your account, such as text, photos and videos in the library, belongs to you. Cancelling your suFew readers
Hosting
Hosting availability & downtime
Maglr is hosted on Amazon Web Services (AWS) in Frankfurt, Germany (EU). Images, videos and other files are delivered through the Cloudflare content delivery network (CDN). Maglr's Service Level Agreement (SLA) commits to 99.9% availability per month, not counting planned or regular maintenance. You can check the current status of every part of Maglr at status.maglr.com. Checking Maglr's current status The status page at status.Some readersTechnology & browser requirements
Browser requirements for the dashboard The Maglr dashboard, where you manage projects, settings and statistics, works in current versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. Internet Explorer is not supported. Browser window width: the browser window must be wider than 800 pixels. At 800 pixels or narrower, the dashboard is hidden and you see "Screen too small". On most phones the browser window is narrower than this, so the dashboard isn't available thFew readersDownload your data
Content ownership Content you upload to Maglr remains the intellectual property of you or your client. Maglr's platform code (the JavaScript code and the dashboard) remains the intellectual property of Maglr and does not transfer to you. Downloading your published projects With an annual license, you can download a published project as a ZIP file that contains the project as HTML files. You are free to use and host these files yourself, including after your subscription has ended. The eSome readersCDN network & back-ups
Maglr hosts your published projects in Frankfurt (EU) and delivers them worldwide through a content delivery network (CDN), so visitors load them from a server near them. Maglr also backs up your content on its servers, and the editor keeps back-ups of each page that you can restore yourself. Hosting and CDN Published projects are hosted on AWS in Frankfurt, in the EU, and distributed worldwide through the Cloudflare CDN. This makes a publication load quickly everywhere: a visitor in AustraFew readersWhere is my data stored?
Maglr stores your data at Amazon Web Services (AWS) in Frankfurt, in the EU. Published content is also cached temporarily on Cloudflare servers around the world, so visitors get your publications quickly wherever they are. Hosting location and set-up The Maglr platform is hosted at Amazon Web Services (AWS), in the Frankfurt region (EU). The main points of the hosting set-up are: Separate environments: the editing environment and your published content run on separate servers, so ifFew readers
Accessibility
Maglr & WCAG Accessibility
WCAG and Maglr publications You can create publications in Maglr that follow the Web Content Accessibility Guidelines (WCAG). The navigation environment around your pages is set up for accessibility automatically; you only need to check that its colors have enough contrast. The content of your pages depends on how you build them: this article lists the settings and design choices that make that content accessible. WCAG is the W3C standard for making digital content usable for everyone, inclSome readersSteps to take towards WCAG for each Maglr project
Making a Maglr project meet the Web Content Accessibility Guidelines (WCAG) takes four phases: gathering content, designing, building in the editor, and checking the result in the accessibility module. Accessibility work starts before you open the editor, because many WCAG requirements depend on choices made while planning and designing the project. Designer responsibility for accessibility The Maglr editor lets you design a project freelFew readers
Publishing
How do I keep my page loading fast?
A page in a Maglr publication loads faster when it holds fewer elements and smaller files. The more content you put on a page, the longer that page takes to load. What affects how fast a page loads When a visitor opens a Maglr publication, the page they open first is sent ready to display. The viewer then loads only the pages directly before and after the page being viewed, in the background, so the next or previous page is usually ready by the time the visitor moves to it. A page further aFew readersWhy doesn't my video always autoplay?
Browsers decide whether a video may start on its own, so Maglr can't guarantee autoplay. A muted video autoplays in most browsers. A video with sound only starts after the visitor has clicked or tapped; until then, the visitor has to click play. Why autoplay depends on the browser Browsers block videos that start with sound on their own. They allow a video to start by itself in two cases: The video is muted. A muted video autoplays most of the time, on desktop and on mobile. The visitoFew readersHow do I optimise my images for retina displays?
To optimise an image for high-density (Retina) screens, upload it at twice the width and height it will appear at on the canvas, then set the image's Image quality to Retina 2× in the editor. A high-density screen shows more than one physical pixel for every display pixel, so an image needs about twice as many pixels as its displayed size to look sharp. These screens are standard on most phones and tablets and on many laptops. Preparing an image for Retina screens The Retina 2× imagePopular