Articles on: General questions (f.a.q.)

Where is my data stored?

Maglr stores your data at Amazon Web Services (AWS) in Frankfurt, in the EU. Published content is also cached temporarily on Cloudflare servers around the world, so visitors get your publications quickly wherever they are.


Hosting location and set-up


The Maglr platform is hosted at Amazon Web Services (AWS), in the Frankfurt region (EU). The main points of the hosting set-up are:


  • Separate environments: the editing environment and your published content run on separate servers, so if one has a problem, the other stays online.
  • Storage per account: uploaded files are stored separately for each customer account.
  • Data and traffic limits: the amount of data and data traffic you can use depends on your Maglr license.
  • Worldwide delivery: published content is delivered through Cloudflare's worldwide CDN (content delivery network). Cloudflare keeps a temporary copy of your published files on servers around the world, so a visitor in Australia, for example, is served from a nearby server instead of from Frankfurt.
  • Availability: Maglr's service level agreement commits to 99.9% availability.


Server back-ups


Maglr makes a back-up of all customer content every day. Additional back-ups are kept in Ireland, also in the EU. These server back-ups can only be restored by Maglr, not from within the platform.


Back-ups from the last 7 days can be restored on request. To request one, contact Maglr support through the chat or by email. Maglr charges for retrieving a server back-up; the cost depends on the work involved.


Page back-ups in the editor


Each time you save a page in the editor, Maglr stores a back-up of that page. The list of page back-ups keeps your most recent saves and a selection of older ones, going back about a year. You can restore these page back-ups yourself, without contacting Maglr.


To restore a page back-up:


  1. Open the page in the editor.
  2. Click the options menu in the top-left corner, marked by an M.
  3. Click Retrieve back-up.
  4. Select the back-up you want, by its date and time.
  5. Click Recover. The back-up is loaded into the editor.
  6. Click Save to keep the restored version.


If the page has no back-ups yet, you'll see "No back-up found". For more details, see Restore a back-up of the page.


Publishing sensitive content


To keep a publication with sensitive content private, secure the publication so that only the people you allow can open it, for example with a password, by IP address or with single sign-on (SSO).


Without securing, the publication is open to anyone who has its link. Securing controls who can open the publication; the files inside it, such as images and downloads, are still served from Maglr's file server and cached on Cloudflare's worldwide CDN servers, as for every publication, so anyone with the direct web address of a file can open it.


Read more about our Enterprise security solutions.


Frequently asked questions


Is my data stored in the EU?


Yes. Maglr stores your data at Amazon Web Services in Frankfurt (EU), and additional server back-ups are kept in Ireland (EU). Published content is also cached temporarily on Cloudflare servers around the world, so visitors can load your publications quickly.


Can I get back an older version of my page?


Yes. Each time you save a page in the editor, Maglr stores a back-up of it. You can restore one yourself in the editor through the options menu (M) and Retrieve back-up. Maglr can also restore a server back-up from the last 7 days on request, at a cost that depends on the work involved.


Are my published files public?


The publication itself is open to anyone who has its link, unless you secure the publication, for example with a password, by IP address or with single sign-on (SSO). Securing controls who can open the publication. The files inside it, such as images and downloads, are stored on Maglr's file server and can still be opened by anyone who has the direct web address of that file.

Updated on: 29/10/2026