Articles on: Settings & configurations

Enable Two-Factor Authentication for your account

Two-Factor Authentication (2FA) adds a second step to logging in to Maglr: after your email address and password, you enter a 6-digit code from the Microsoft Authenticator or Google Authenticator app on your phone. The code changes every 30 seconds.


You set up 2FA in one of two ways: when an administrator of your Maglr account requires it, or by enabling it yourself on your profile.


Setting up 2FA when your administrator requires it


When an administrator of your Maglr account requires Two-Factor Authentication (2FA), Maglr asks you to set it up when you log in. To set it up:


  1. Log in to Maglr with your email address and password.
  2. On the "Activate Two-Factor Authentication" screen, click Connect now. A QR code appears.
  3. Scan the QR code with Microsoft Authenticator or Google Authenticator. See Adding Maglr to Microsoft Authenticator or Adding Maglr to Google Authenticator.
  4. Type the 6-digit code that the app shows for Maglr in the Authenticator code field.
  5. Click Confirm.
  6. Save the 8 recovery codes that appear. They are shown only once. See Saving your recovery codes.
  7. Click Continue to dashboard.


If you're not ready to set up 2FA yet, click Skip for now on the "Activate Two-Factor Authentication" screen. The button shows how many skips you have left. You can skip set-up up to three times. After that, you must set up 2FA to log in.


If you're an administrator and want to require 2FA for the users of your Maglr account, see Enable additional security for all users.


Adding Maglr to Microsoft Authenticator


To add your Maglr account to Microsoft Authenticator while Maglr shows the QR code:


  1. In Microsoft Authenticator, tap the + icon in the top right.
  2. On the "Add account" screen, tap Other (Google, Facebook, etc.).

Image: selecting an account type in the Microsoft Authenticator app

  1. Scan the QR code that Maglr shows with your phone's camera. After a successful scan, the app returns to its account overview.


A Maglr entry now appears in the app, showing a 6-digit code that changes every 30 seconds. Type this code in Maglr to finish set-up.


Adding Maglr to Google Authenticator


To add your Maglr account to Google Authenticator while Maglr shows the QR code:


  1. In Google Authenticator, tap the + icon in the bottom right.
  2. Tap Scan a QR code to open your device's camera.

Image: scanning a QR code with the Google Authenticator app

  1. Scan the QR code that Maglr shows. After a successful scan, the app returns to its account overview.


A Maglr entry now appears in the app, showing a 6-digit code that changes every 30 seconds. Type this code in Maglr to finish set-up.


Enabling 2FA yourself


If your administrator doesn't require Two-Factor Authentication (2FA), you can enable it yourself from your profile:


  1. In the top bar, point to your name to open the user menu, then click My profile.
  2. Under Account security, next to Two-Factor Authentication (2FA), click Enable.

Image: enable Two-Factor Authentication via your profile settings in the Maglr dashboard

  1. If Maglr asks you to confirm your password, enter it in the Password field and click Confirm.
  2. Scan the QR code that appears with Microsoft Authenticator or Google Authenticator.
  3. Type the 6-digit code that the app shows for Maglr in the Authenticator code field.
  4. Click Confirm.
  5. Save the 8 recovery codes that appear. They are shown only once. See Saving your recovery codes.
  6. Click Continue to dashboard.


The Enable button is greyed out when Single Sign-on (SSO) is active on your profile or an administrator of your Maglr account requires SSO, because 2FA and SSO can't be used together. If you don't see Account security on My profile, Two-Factor Authentication isn't available for your account.


Saving your recovery codes


When you finish setting up Two-Factor Authentication (2FA), Maglr shows 8 recovery codes on the "Two-Factor Authentication activated" screen. If you lose access to your authenticator app, you can log in with one of these codes instead of the app code. Each recovery code works only once.


Recovery codes are shown only once. Write them down or save them somewhere safe before you click Continue to dashboard.


Image: recovery codes after activating Two-Factor Authentication


Logging in with 2FA


Once Two-Factor Authentication (2FA) is on, you log in with your password and a code from your authenticator app:


  1. Log in to Maglr with your email address and password.
  2. On the "Two-Factor Authentication required" screen, open Microsoft Authenticator or Google Authenticator on your phone and find the Maglr entry.
  3. Type the current 6-digit code in the Authenticator code field.
  4. Click Confirm.


If you can't use your authenticator app, type one of your recovery codes in the same Authenticator code field and click Confirm. Maglr then shows "Recovery code used". Each recovery code works only once.


Disabling 2FA


To turn off Two-Factor Authentication (2FA) for your account:


  1. In the top bar, point to your name to open the user menu, then click My profile.
  2. Under Account security, next to Two-Factor Authentication (2FA), click Disable.

Image: disable Two-Factor Authentication via your profile settings in the Maglr dashboard

  1. If Maglr asks you to confirm your password, enter it in the Password field and click Confirm.
  2. On the "Two-Factor Authentication disabled" screen, click Continue to dashboard.


Disabling 2FA also deletes your recovery codes. If an administrator of your Maglr account requires 2FA, Maglr asks you to set it up again the next time you log in.


Frequently asked questions


What do I do if I lose my phone or can't use my authenticator app?


Log in with one of your 8 recovery codes. After your email address and password, type a recovery code in the Authenticator code field and click Confirm. Each recovery code works only once. To connect a new phone, go to My profile, disable Two-Factor Authentication (2FA), then enable it again and scan the new QR code. Enabling 2FA again gives you a new set of recovery codes.


Can I skip setting up 2FA?


You can skip Two-Factor Authentication (2FA) set-up only when an administrator of your Maglr account requires it, and only up to three times. Click Skip for now on the "Activate Two-Factor Authentication" screen. After the last skip, you must set up 2FA to log in.


Why can't I click Enable for Two-Factor Authentication?


The Enable button for Two-Factor Authentication (2FA) on My profile is greyed out when Single Sign-on (SSO) is active on your account, or when an administrator of your Maglr account requires SSO. 2FA and SSO can't be used together.


Can I turn off 2FA if my administrator requires it?


Yes. You can disable Two-Factor Authentication (2FA) on My profile, but Maglr asks you to set it up again the next time you log in.


Why is my code rejected?


Maglr only accepts the 6-digit code that your authenticator app shows for Maglr at that moment. During set-up, a wrong or incomplete code shows "Invalid code, please try again". When you log in, a wrong code shows an error message under the Authenticator code field. Type the current code and click Confirm again. When you log in, after 5 wrong codes within one minute, Maglr shows "Too Many Attempts." and the Confirm button is greyed out. Wait a minute, click Go back, and log in again.

Updated on: 20/10/2026