Comments on previews

Comments on previews allows clients and stakeholders to provide feedback directly on your published previews. Once you enable comments for a preview, anyone with the preview link can add comments without needing a Maglr account.

Enabling and disabling comments on previews

Comments on previews are turned on per preview in the publish menu of your project. They are disabled by default. To enable comments on a preview:

1. Open the project and click Publish.
2. In the Temporary preview block, click preview settings in the top-right corner.
3. Tick Enable comments option in preview.
4. Optionally, edit the email addresses under Send notifications when new comments are added to:. Your own email address is added automatically when you tick the box.
5. Click Save.

To disable comments, untick Enable comments option in preview and click Save.

When you create a project's first preview, these settings open automatically after you click Create preview. Tick Enable comments option in preview there and click Save. This publishes the preview with comments enabled.

After that, you can change these settings at any time through preview settings. Saving them there does not republish the preview.

Opening the comments view

To comment on a preview, open the preview and click Add comment in the preview bar. This button only appears when comments are enabled for that preview. It opens the comments view, which shows the preview together with a list of all comments. Anyone with access to the preview can open the comments view.

To return to the regular preview, click Back to preview at the top left.

Signing in and out

To comment on a preview, you sign in with a name and email address. You don't need a Maglr account. We only use these details to identify your comments, and your name is shown alongside each comment you add.

To sign in:

1. In the comments view, click Add comment.
2. Enter your Name and Email.
3. Click Sign in.

Note these details carefully. Your comments are linked to the exact combination of name and email address. To edit or delete your comments later, you need to sign in with exactly the same details.

To sign out:

1. Click Sign out at the top left of the comments view.
2. Click Confirm.

After signing out, you can't add comments until you sign in again. Signing out also lets you sign in again under a different name or email address.

Adding, editing, and deleting comments

Signed-in commenters can add comments to any page of the preview, reply to open comments, and edit or delete their own comments.

Adding a comment

A comment applies to the page you are on. To add a comment to a page in the comments view:

1. Go to the page you want to comment on.
2. Click Add comment in the top-right corner.
3. Write your comment.
4. Optionally, on freeform pages, click Mark an element and then click an element on the page.
5. Optionally, add attachments under Attachments. Each file can be up to 10MB.
6. Click Add.

On freeform pages, a screenshot of the current view is attached to the comment automatically. Every comment is also recorded against the current review round and the current view, desktop or mobile. You can switch between these views in the middle of the top bar.

Replying to a comment

Anyone who is signed in to the comments view can reply to an open comment. To reply, click the comment in the comment list, write your reply in the text box below it and click Reply. A resolved comment can't get new replies until it is reopened. The people working on the project can also reply from the editor. Their replies appear in the comments view after the preview is next updated.

Editing and deleting a comment

You can edit and delete only your own comments. To edit or delete a comment in the comments view:

1. Click your comment in the comment list.
2. Click the three dots to open the menu.
3. Choose Edit or Delete.
4. To edit, change the text and click Save. To delete, click Delete in the Delete comment? confirmation.

Edit is only available while a comment is open. When your comment has been resolved, the menu shows Re-open task instead, which sets it back to open.

A deleted comment disappears from the comment list in the comments view, for you and for everyone else. The people working on the project in the editor can still see it, crossed out.

Filtering comments

In the comments view, commenters can filter the comment list by review round, device and status. By default, no filter is active and all comments are shown.

• Round and device: open the Filter comments menu at the top right and choose All, a specific Round, desktop or mobile.
• Status: use the status buttons above the comment list to show open comments, resolved comments, or all comments.

Review rounds are created by the people working on the project, from the project's publish menu. See Adding a new review round.

Reviewing comments in the editor

The people working on a project in the editor can view and handle all comments on its previews. In the dashboard, projects and pages show the number of open comments on them. To review comments:

1. Open the page in the editor.
2. Click Comment in the left bar. The button shows the number of open comments on the current page.
3. Click a comment in the Comments panel to open it.

From an open comment, you can:

• switch it between Open and Resolved
• send a reply with Reply
• download its attachments
• click Go to marker to jump to the element the commenter marked

By default, the panel shows open comments on the current page. To see other comments, change the filter:

• Status: All, Open or Resolved
• Related to: This page, Entire publication or a specific Review round

A blue dot marks comments you haven't opened yet. Deleted comments stay visible in the panel, crossed out.

Email notifications

Comment notifications are emailed to the addresses listed under Send notifications when new comments are added to: in the preview settings. When you enable comments, your own email address is added to this list automatically. Other people working on the project only receive notifications if their address is on the list.

New comments, replies, edits, deletions and status changes made in the comments view are bundled into one email. It is sent about 30 minutes after the last activity on the preview's comments.

To stop receiving notifications, remove your email address from the list in preview settings and click Save. If the list is empty, no notification emails are sent.

Review rounds

Review rounds group comments by feedback cycle, so you can separate new feedback from earlier rounds. New comments are always added to the most recent round. The project's publish menu shows the latest review rounds in the Temporary preview block, with the number of comments in each.

Adding a new review round

To add a new review round:

1. Open the project and click Publish.
2. In the Temporary preview block, under the latest round, click add new review round.

The add new review round option appears once the current round has comments. A round without comments can be deleted with delete round.

Frequently asked questions

Who can comment on my previews?

Once comments are enabled for a preview, anyone with access to the preview can open the comments view and add comments. A Maglr account isn't needed, so you can share previews with external contacts and ask for feedback. Commenters sign in with a name and email address.

Who can see my comments?

Everyone with access to the preview can view your comments. That includes comments in any round, and people who aren't signed in.

Who gets notified when someone comments on a preview?

Only the email addresses listed in the preview settings, under Send notifications when new comments are added to:. Your own address is added when you enable comments. Activity in the comments view is bundled into one email, sent about 30 minutes after the last activity.

Do commenters receive email updates?

No. Commenters don't receive emails about comments or replies. Their name and email address only identify their comments, so they can edit or delete them later by signing in with the same details.

Can I mark an element on any page?

No. Mark an element is only available on freeform pages. On other pages, a comment applies to the page as a whole.

What happens to a deleted comment?

A deleted comment is removed from the comment list in the comments view, for its author and for everyone else. The people working on the project can still see it, crossed out, in the Comments panel of the editor.

Updated on: 16/10/2026